Frequently Asked Questions
| The apartment will be painted, routine maintenance will be completed and then professionally cleaned prior to move-in. |
| Yes, we do! We have on-site maintenance available to handle routine repairs and address any urgent maintenance issues promptly. |
| You can submit a maintenance request through our Resident Experience app, call the office, or visit us during business hours! For urgent issues, we also have emergency maintenance available after hours to ensure your comfort and peace of mind. |
| Maintenance requests are responded to in the order we receive them unless there is an emergency. We aim to have service requests closed within 72 hours or less. |
| No, you do not! You can allow us permission to enter should you not be home. |
| During business hours, you can stop by the office and a member of the team will be able to assist you. We do require photo ID for lockouts. If you are locked out after hours, you will need to contact a locksmith. |
| Any major additions or modifications must be requested in writing and approved by management. Regular decorating such as picture frames and artwork are acceptable. |
| Our pool is open daily from 8am to 9pm. |
| Most homes have a garage attached but we do have parking spaces available for homes without garages |
| Yes, we accept up to two pets per apartment home! |
| $400 pet fee and $30 monthly pet rent per pet. |
| We currently adhere to the Greystar breed restrictions list. Please contact the office for more details. |
| We provide a Refrigerator, Dishwasher, Microwave, Stove, Washer and Dryer. |
| We do not offer furnished apartment homes at this time. |
| We offer 6-12 month leases. |
| Yes, please contact the office for more details. |
| We do not accept packages in the leasing office, however, we do have a mail room as well as parcel lockers. |
| The fitness center is open 24 hours. |
| This varies depending on background and screening processing times. We aim to approve applications within 3-5 days when possible. |
| You can pay on the online Resident Experience app or we accept Cashier’s Checks in the leasing office. |
| Yes, renter's insurance is required. |
| No utilities are included in the rent. |
| You will need to contact GA Power for electricity and Xfinity for bulk internet. |
| Xfinity. Our bulk internet offers 800 mbs. |
| Subleasing is prohibited. |
| Catchacat bus stop is located .5 miles from our property |
| Savannah-Chatham County Public School System. |
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